Lobby for Medspas

Your front desk, handled.

The AI powered operations platform built for medspas. Scheduling, CRM, POS, marketing, payroll, and a real human partner. We do not hand you software. We run the operation.

  • Answers every call, 24/7, in your voice
  • Books, charges, follows up, end to end
  • One platform replaces 6 disconnected tools

30 days free. Not charged until Day 31. Cancel anytime.

9:41
L
Lobby AI
Active
Today, 7:42 PM
Hi, do you have any Botox openings tomorrow?
Hi Sarah! Yes, we have 2:00 PM or 4:30 PM open with Dr. Chen. Which works best?
4:30 please
Perfect. Reserved 4:30 PM for you. A $50 deposit will hold the spot, link incoming.
Got it, paid!
You are confirmed. See you tomorrow.
Type a message
The problem

Every missed call is lost revenue.

The average medspa loses thousands every month to voicemail. Here is what it actually costs.

23%
Of inbound calls go to voicemail during business hours.
46
Leads lost per month at the average medspa.
$9.2K
Missed monthly revenue at a $200 average booking.
$499
Lobby cost. Pays for itself by the third recovered call.
How Lobby works

We replace the role, not just the software.

Three layers working together. One monthly price. A real person on your side.

01

AI Receptionist

Answers every call 24/7. Books appointments, takes deposits, handles FAQs, sends reminders and intake forms. Trained on your services, hours, and voice. Never sleeps.

02

Full Operations Platform

Smart scheduling, CRM, POS, EMR, inventory, marketing automation, payroll. All connected in one system. Done for you, not handed to you.

03

Human Ops Partner

Monthly reviews, weekly check ins, on demand fixes, CFO strategy sessions. A real person who learns your business and keeps it running.

Everything included

One platform. Every workflow.

No one else bundles all of this. Most sell software. We run the whole operation.

AI Receptionist 24/7

Trained on your services and FAQs. Answers in your voice.

Smart Scheduling

Auto assigns the right provider, room, and buffer time per treatment.

POS & Payments

Invoicing, deposits, memberships, tipping. All in one checkout.

Patient CRM & EMR

Profiles, treatment history, photos, consent forms, intake.

Inventory

Injectables, consumables, retail. Low stock alerts built in.

Marketing ROI

Connects ad spend directly to lifetime value of each patient.

Recall & Outbound

AI calls your patient list for rebooks, specials, no show recovery.

Review Generation

Auto requests 5 star reviews after every great appointment.

Accounting & AR

Daily reconciliation, AR follow up, basic books.

Payroll

Run payroll inside Lobby. Synced with staff schedules and tips.

Custom AI Lead Nurture

A custom AI trained on your brand replies to Instagram DMs, website chat, and webform leads. Not a generic chatbot.

Named Ops Partner

A human on your account, weekly check ins, monthly reviews.

Why Lobby

Other tools sell software. We run the operation.

Other Platforms

The typical SaaS approach
  • Hand you software, you figure it out
  • No AI receptionist
  • No outbound recall calls
  • No payroll, no accounting
  • No human operator on your account
  • Add ons cost extra every month

Lobby

One product, one price
  • We set it up and run it for you
  • 24/7 AI receptionist, trained in your voice
  • Outbound AI for recall, specials, no shows
  • Payroll, accounting, AR all included
  • Named human ops partner on every account
  • Everything bundled in one monthly fee
Pricing

Four tiers. Land, prove value, expand.

Start free. Move up when you are ready. Every tier includes setup and a human point of contact.

Trial

Free

30 days, any medspa.

  • + AI receptionist live Day 1
  • + Up to 500 calls, 50 bookings
  • + One phone number
  • + Basic call log view
  • + Auto converts on Day 31
Book a 30 min call

Full Office

$1,799/mo

2 to 5 location medspas.

  • + Everything in Front Desk
  • + Full CRM, treatment history, EMR
  • + Consent and digital intake forms
  • + Inventory management
  • + Recall and outbound campaigns
  • + Review generation
  • + Custom AI lead nurture
  • + Basic accounting and AR
  • + Marketing ROI tracking
  • + Payroll
Book a 30 min call

Concierge

$2,999/mo

Multi location operators.

  • + Everything in Full Office
  • + Named Ops Manager
  • + CFO strategy sessions
  • + Staff schedule management
  • + Weekly auto KPI dashboard
  • + Multi location dashboard view
  • + Booking funnel audits
  • + Priority 4 hour support
Book a 30 min call
About

Built by an operator, for operators.

Vienza Intelligence is an AI operations company founded by Helia Sade. We built Lobby because medspa owners are clinicians, not office managers, and front desk turnover was quietly killing their margins.

We do not believe in handing you another tool to figure out. We onboard you, configure your system, run it for you, and stay on the line as a real partner.

Helia Sade, Founder

Try Lobby free for 30 days.

AI receptionist live in 48 hours. Not charged until Day 31. Cancel any time.

Get in touch

Talk to a real human.

We are based in California and reply within one business day.

Email

For sales, partnerships, and press

Info@VienzaIntelligence.com

Schedule a Call

30 minute discovery, free

Pick a time →

Headquarters

Operating across California

Newport Beach, CA
AI Automation Studio

Custom workflows that run while you sleep.

For startups and small teams outside the medspa world. We build the boring stuff (lead capture, CRM sync, follow ups, reports) so your team does not have to. Delivered in 5 to 7 days, with a Loom walkthrough and 2 weeks of bug fix support.

What we build

Three flavors of automation.

Every project ships with a live workflow, a Loom walkthrough, written SOP, and 2 weeks of support.

Lead to CRM to Slack

Capture leads from Typeform or your website, push to HubSpot, ping your sales channel. One workflow, zero copy paste.

Reporting on Autopilot

Pull data from any source, format it, deliver to your inbox every Monday. No more rebuilding the same dashboard.

AI Powered Ops

Email triage, data enrichment, outbound sequences. We wire modern AI into the tools your team already uses.

L
Lobby Assistant Typically replies instantly

Request a callback

Leave your details and Helia will reach out personally. No obligation.

AI assistant. May be inaccurate. For specifics, book a call.